Capital Credit Union Coronavirus (COVID-19) Response

At Capital Credit Union, we are closely monitoring developments from the Centers for Disease Control and Prevention (CDC) as well as the North Dakota Department of Health around coronavirus (COVID-19). Our priority continues to be ensuring the health, safety and well-being of members and employees while preventing or minimizing any interruption of service to our members. As this is a rapidly evolving situation, we will continue to evaluate the best course of action and update this page with the latest information as it is available. 

Capital Credit Union has proudly served members since 1936. Please know, we remain dedicated to meeting your needs through these uncertain times. If you have any questions or concerns, please call us at 701.255.0042 or 1.800.735.6922.
 
BUSINESS MEMBER UPDATE: 4.2.2020
  • The application process with the U.S. Small Business Administration is scheduled to begin Friday, April 3, 2020, so please complete the application form and email it, along with all required materials from the loan checklist, to paycheckprotection@capcu.org.
    • Click here for our Paycheck Protection Program Loan Checklist.

    • Click here for the Paycheck Protection Program Application Form.

BUSINESS MEMBER UPDATE: 3.31.2020
  • The Coronavirus Aid, Relief, and Economic Security (CARES) Act allocated $350 billion to help small businesses keep workers employed amid the pandemic and economic downturn. Known as the Paycheck Protection Program, the initiative provides 100% federally guaranteed loans to small businesses. Importantly, these loans may be forgiven if borrowers maintain their payrolls during the crisis or restore their payrolls afterward. The Small Business Administration will soon release more details on the program. In the meantime, the U.S. Chamber of Commerce has issued this guide to help small businesses and self-employed individuals prepare to file for a loan. If you wish to begin preparing your application, you can download a sample form to see the information that will be requested from you. 
ANNUAL MEETING UPDATE: 3.24.2020
  • Capital Credit Union's 2020 Annual Meeting will be held virtually with Zoom, a free remote conferencing service, at 11:30 a.m. on Friday, April 17.  Click here for more information and connection instructions.
BUSINESS MEMBER UPDATE: 3.24.2020
  • The U.S. Small Business Administration is offering designated states and territories low-interest federal disaster loans for working capital to small businesses suffering substantial economic injury as a result of the coronavirus (COVID-19). Applicants are encouraged to apply for a disaster loan here: https://disasterloan.sba.gov/ela/
LOBBY CLOSURES: 3.19.2020
  • To do our part to protect our communities, as of Thursday, March 19, all Capital Credit Union lobbies are temporarily closed. Drive-through service is still available, and our Bismarck, Mandan, Fargo, New Salem and Hazen branches are taking member appointments, as necessary. Beulah members are encouraged to use our Hazen Branch. Safe deposit boxes may be accessed via appointment. If you had a previously scheduled appointment with a financial services representative, financial representative, or lender, they will be in touch with you.
  • Investment Representative John Weis is available for phone appointments and in-person meetings, as necessary. If you need to stop by, please call 701.355.7772 or email john.weis_cfsinvest@capcu.org, but know you may experience a short delay in response. 
  • Famers Union Insurance Agent Ryan Schnell can be reached by calling 701.355.7783 or 701.471.9931, or emailing ryan.schnell@fumic.com. Payments can be made via phone or Capital Credit Union's Main Office drive-through.
GENERAL INFORMATION: 3.18.2020
  • We are taking extra steps to keep branches clean, including increased cleaning and sanitizing of workspace and public areas.
    • All counters, pens, workstations/worksurfaces, drive-thru tubes, door handles, etc., are being sanitized every 30 minutes.
  • Employees are being asked to take personal precautions and practice healthy habits, including using hand sanitizer between every member transaction, to help prevent the spread of flu and other illnesses.
  • We are temporarily pausing our free coffee service.
  • Employees are practicing social distancing when possible.
  • We are encouraging conference calls instead of in person meetings, when appropriate.
  • Employees who are able are working remotely and all employees are refraining from coming into the office if they are showing any symptoms of illness.
If you're a business owner, you may be looking into options to get through the current coronavirus (COVID-19) pandemic.

The U.S. Small Business Administration is offering designated states and territories low-interest federal disaster loans for working capital to small businesses suffering substantial economic injury as a result of the coronavirus (COVID-19). Applicants are encouraged to apply for a disaster loan here: https://disasterloan.sba.gov/ela/.

The Coronavirus Aid, Relief, and Economic Security (CARES) Act allocated $350 billion to help small businesses keep workers employed amid the pandemic and economic downturn. Known as the Paycheck Protection Program, the initiative provides 100% federally guaranteed loans to small businesses. Importantly, these loans may be forgiven if borrowers maintain their payrolls during the crisis or restore their payrolls afterward. The Small Business Administration will soon release more details on the program. In the meantime, the U.S. Chamber of Commerce has issued this guide to help small businesses and self-employed individuals prepare to file for a loan.

The application process with the U.S. Small Business Administration is scheduled to begin Friday, April 3, 2020, so please complete the application form and email it, along with all required materials from the loan checklist, to paycheckprotection@capcu.org.
  • Click here for our Paycheck Protection Program Loan Checklist.

  • Click here for the Paycheck Protection Program Application Form.

For more guidance and resources for small businesses, visit https://www.sba.gov/ or https://www.uschamber.com/co/.

At Capital Credit Union, we're here to help you navigate through these challenging times. If you have any questions, please contact a member of our business services team: https://www.capcu.org/Borrow/Business/Business-Service-Team
Drive-through service is still available, and our Bismarck, Mandan, Fargo, New Salem and Hazen branches are taking member appointments, as necessary. Beulah members are encouraged to use our Hazen Branch. Safe deposit boxes may be accessed via appointment.

Account access is available anytime through our online banking platform, CU Online, and our mobile app, available in the App Store or Google Play. With CU Online and our mobile app, you can view account balances, deposit checks, transfer funds, pay bills, manage your cards and more.

Capital Credit Union also offers 24/7 Contact Center support when you call 701.255.0042 or 1.800.735.6922.

Should you need to access cash, we have 14 Capital Credit Union ATMs in our member communities, and you have free access to another 30,000 ATMs in the CO-OP Network®. You can find your nearest ATM here: https://www.capcu.org/Grow-With-Us/About-Us/Locations-Hours

Investment Representative John Weis is available for phone appointments and in-person meetings, as necessary. If you need to stop by, please call 701.355.7772 or email john.weis_cfsinvest@capcu.org, but know you may experience a short delay in response. 

Famers Union Insurance Agent Ryan Schnell can be reached by calling 701.355.7783 or 701.471.9931, or emailing ryan.schnell@fumic.com. Payments can be made via phone or Capital Credit Union's Main Office drive-through.
Unfortunately, some people and companies are taking advantage of the fear surrounding the spread of coronavirus. Don't let fear cloud your judgment. Be sure to follow these tips to help you protect yourself and your family from fraud: https://www.capcu.org/Learn/Education/Fraud-Protection

Additionally, here are some tips from the Federal Trade Commission: https://www.consumer.ftc.gov/features/coronavirus-scams-what-ftc-doing
Jillian Lagasse
Vice President of Marketing
701.355.7706
jillian.lagasse@capcu.org
World Health Organization (WHO): https://www.who.int/
Centers for Disease Control and Prevention (CDC): https://www.cdc.gov/
North Dakota Department of Health (NDDoH): https://www.health.nd.gov/
U.S. Small Business Administration: https://www.sba.gov/
U.S. Chamber of Commerce: https://www.uschamber.com/