Contact Us

Hey, neighbor. Need help? We're here to assist.

When it comes to helping our members in North Dakota and elsewhere, we're all about the credit union motto "people helping people." When you have a question, you can reach out to us however you wish - by phone, mail, email or in person. We're ready to serve and provide the answers you need.

By Phone

Our Contact Center is available 24/7.
701.255.0042 or 1.800.735.6922

By Live Chat

Monday - Friday: 7:30 a.m. - 5:30 p.m.
Saturday: 9 a.m. - 1 p.m.

By Mail

Capital Credit Union
PO Box 2096
Bismarck, ND 58502-2096

On Social Media

Link to our Facebook page     Link to our LinkedIn Page         

For Lost or Stolen Cards, or to Report Fraudulent Use of Your Card

For debit, credit and ATM cards, please call 1.888.241.2510 from within the US and 1.909.941.1398 from outside the U.S.

Credit Report Direct Dispute Notice

Use these procedures to dispute inaccurate credit reports. Download the form now.

Change of Address

The Change of Address Form will require member and joint owner (if applicable) signatures. Please print and sign these applications and return them to us by mail or in person.

Should You Notify Us When Traveling?

Thanks to improvements in fraud detection technology and the added security of chipped and contactless cards, travel notifications for your Capital Credit Union debit and credit cards are no longer necessary – even if you’re traveling abroad. Just make sure the phone numbers and email address associated with your account are up to date. That way, we can quickly and easily contact you if there are any issues with your card during your travels. Click here for more details.
Are you a Capital Credit Union member?