Success Stories

We 're happy when we can help. And we appreciate your kind words.

Our favorite voices? The soothing sounds of a late-night DJ. The belly laugh of a playful toddler. The dramatic tones of an expert storyteller. And our North Dakota and Minnesota neighbors taking the time to describe how we have helped them.
At Capital Credit Union, we're not out to make a profit – We're out to help you profit from our financial tools and services. When someone is pleased enough with us to want to share their success story, that's definitely music to our ears.

"We just finished closing a loan with Capital Credit Union. Brad Shetler was our loan officer -  he was absolutely awesome. We hit several bumps along the process - none to do with Capital Credit Union, all to do with the other party we were working with. Brad had to talk me off the ledge several times. He was just so reassuring and I feel went out of his way to make sure our interests were protected. Just wanted to pass this on - great job!" – Doreen & Jeff

"It's been a great experience all around to get a mortgage for our first home from Capital Credit Union." – Riley & Ellie

"I just love the people who work there. They know you by name. It's a great experience every time." – Nancy

"I have several accounts, business and personal. It's a one stop shop. It's easy to keep things organized on the website. They helped me get my business started. They are just a phone call away and if I ever had an issue, they always resolved it the first time." – Tyler

"The people there are wonderful. They’re extremely helpful with any issue I’ve ever had. I like the internet banking and bill pay. I really enjoy that." – Caroleen

"I’ve been dealing with them for a very long time. They’ve always been really easy to work with and of course they’re very friendly. I love working with Darcy." – Michelle

"Working with Jim over at Capital Credit Union has been a fantastic experience. Jim was extremely knowledgeable in all steps of the process as I worked with him to set up my auto loan. He kept the rates super competitive and was willing to work with me on any type of counter offers from other lenders. He had everything ready to go with the paperwork when I showed up to secure the auto loan financing and he made it all quick and easy. He was very communicative among the entire process and flexible on scheduling. I'm happy to be a returning customer to Capital Credit Union in Fargo!" – Ryan

“I have always had great service and care banking here.” – Member

“We are extremely pleased with all the branch offices and find the times they are open, very convenient.” – Cindy

“I have told friends and family about the excellent customer service!!” – Lorrie

“I would refer someone for a home mortgage as the process is very simple and quick” – Cheryl

“Capital Credit Union was the only bank that was willing to work with me when I built my steel shop. I recommended Capital Credit Union to my friend who was considering building a shop of his own.” – Member