Major System Upgrade

This upgrade will provide state-of-the-art technology that will allow Capital Credit Union to serve our members better and faster, and will offer enhanced security and self-service options.

The project will culminate the week of June 3. While we are working to make the transition as seamless as possible, there are a few days during the upgrade process when services will be temporarily interrupted. 

All Capital Credit Union branches will be closed from 5 p.m. CST on Friday, May 31, 2024, through Monday, June 3, 2024. We will reopen for normal business hours on Tuesday, June 4.

4 p.m. CST on Friday, May 31, through 7:30 a.m. CST on Tuesday, June 4

  • Debit & Credit Cards Purchases: Available 
  • ATM Transactions: Available 
  • Contact Center: Available (general questions only; no account services)
  • CU Online & Mobile App: Unavailable
  • Shared Branching: Unavailable
  • Account & Loan Applications: Unavailable

Debit and credit card purchases will be available throughout conversion weekend.

ATM withdrawals will be available throughout conversion weekend. Balance checks will not be available.

Capital Credit Union's Contact Center will be available for general questions about the core system upgrade, but no account services will be available from 4 p.m. CST on Friday, May 31, through 7:30 a.m. CST on Tuesday, June 4.

CU Online and the mobile app will be unavailable from 4 p.m. CST on Friday, May 31, through 7:30 a.m. CST on Tuesday, June 4. Please schedule bill payments and account transfers in advance.

After the upgrade, accessing your accounts via CU Online and the mobile app will remain the same.

No Capital Credit Union business can be conducted at credit unions within the Shared Branch Network from 4 p.m. CST on Friday, May 31, through 7:30 a.m. CST on Tuesday, June 4.

Online account and loan applications will be unavailable from 4 p.m. CST on Friday, May 31, through 7:30 a.m. CST on Tuesday, June 4.