Online, on the phone, or through the mail. We're here to help.
We know you need to contact us and it's probably pretty urgent. That's why we give you plenty of options and make them easy to use. We're ready to serve and provide the answers you need.
For Lost or Stolen Cards, or to Report Fraudulent Use of Your Card
Credit Report Direct Dispute Notice
Use these procedures to dispute inaccurate credit reports. Download the form now.
Change of Address
The Change of Address Form will require member and joint owner (if applicable) signatures. Please print and sign these applications and return them to us by mail or in person.
Should You Notify Us When Traveling?
Thanks to improvements in fraud detection technology and the added security of chipped and contactless cards, travel notifications for your Capital Credit Union debit and credit cards are no longer necessary, even if you're traveling abroad. Just make sure the phone numbers and email address associated with your account are up to date. That way, we can quickly and easily contact you if there are any issues with your card during your travels.
Take a moment to fill out this form and we'll be in touch with you soon. Please keep in mind, do not include any sensitive account information through this form.
If you're interested in requesting a donation from Capital Credit Union for your organization, please fill out this form. We receive many requests for donations, volunteer support and community sponsorships and, if approved, will grant only one donation request per organization, per calendar year.
Capital Credit Union is a full-service financial institution with locations in Bismarck, Mandan, Fargo, Beulah, Hazen and New Salem, North Dakota.