Fraud Protection
Together, we can take a tough stand against fraud.
First, the troubling truth: Financial thieves are on the prowl for your personal information, eager to steal your identity and hard-earned money. Now, the good news: There are highly effective ways to fight back - and our combined efforts can make a huge difference.
Check fraud may sound like an old problem, but it’s still one of the fastest-growing types of financial fraud, and it can affect anyone. While many payments now happen online, millions of people still use paper checks to pay rent, send gifts, make business payments, or cover bills. And any time money is moving, fraudsters are paying attention. Check fraud has changed over the years. It’s no longer just about stolen checks or forged signatures. Today, criminals use a mix of theft, scams, and technology to steal money and personal banking information. Understanding what check fraud is and why it’s increasing can help you protect your money and avoid becoming a victim.
What Is Check Fraud?
Check fraud happens when someone uses a check illegally to steal money or gain access to personal and financial information. That can mean stealing a check from the mail, creating a fake check, changing the details on a real check, or using scams to convince someone to deposit a fraudulent check. Checks include sensitive information like your full name, address, account number, and routing number. In the wrong hands, that information can be used for more than just one transaction. And because checks can take time to process, fraud may not be discovered right away.
Why Is Check Fraud Increasing?
One of the biggest reasons check fraud continues to rise is mail theft. Criminals often target residential mailboxes, apartment mailrooms, and public mail collection boxes looking for outgoing payments like rent checks, utility bills or gifts. Once a check is stolen, it can be altered, copied, or used to access personal banking information…turning one stolen envelope into a much larger financial problem.
Checks Still Contain Valuable Information
Checks contain a significant amount of personal and financial information in one place. A single check often includes your name, address, financial institution, account number and routing number. In the wrong hands, that information can be used not only to steal from your account, but also to create counterfeit checks or commit other types of financial fraud. That makes checks especially valuable to criminals looking for easy access to sensitive information.
Scams Are Evolving
Check fraud is no longer limited to physical theft. Scammers now use fake job offers, prize notifications, and online marketplace scams to send fake checks and pressure victims into sending money back. These scams often create urgency and can look convincing.
Fraud Spreads Faster Online
Social media, online job boards, and digital marketplaces make it easier for scammers to reach more people, especially younger adults. A fake opportunity can spread quickly and look legitimate.
Who Is Most at Risk?
Anyone who uses checks, or receives them, can be at risk. But some groups may face greater exposure.
- Renters and Households Paying Bills by Check: Rent payments and mailed bills often involve large amounts of money and predictable timing, making them attractive targets.
- Small Business Owners: Businesses may issue multiple checks each month for payroll, vendors, or operations. More transactions can mean more opportunities for fraud.
- Older Adults and Seniors: Many older adults still rely on checks for bills, gifts, or charitable giving. They may also be more likely to use the mail regularly, increasing exposure to mail theft.
- Families Managing Shared Accounts: When multiple people use the same account, unusual activity can be easier to miss if no one is reviewing statements regularly.
- Younger Adults and First-Time Workers: Younger generations may not write many checks, but they are often targeted through fake job scams, prize scams, and online marketplace scams.
Many of these scams also involve electronic checks, where a scammer sends a fake check digitally or instructs the victim to deposit or transfer funds electronically before the check fully clears. A scammer may “hire” someone, send a check for supplies or equipment, and ask them to send money back. Later, the check bounces, and the victim is responsible for the lost money.
Why It Matters
Check fraud can create more than just financial loss - it can disrupt your life. Victims may face:
- Unauthorized withdrawals
- Delayed bill payments
- Missed rent or utility payments
- Overdraft fees
- Account freezes
- Stress and time spent resolving fraud
For some households, even a temporary loss of funds can create serious challenges. And in fake check scams, victims may lose money they willingly sent, without realizing the original check was fake. That’s why awareness matters. The more you understand about how check fraud works, the better prepared you are to recognize suspicious situations and protect yourself.
Simple First Steps to Protect Yourself
You do not need to stop using checks altogether, but it helps to use them carefully. Start with these simple habits:
- Mail checks from secure locations, like inside the post office
- Avoid leaving outgoing mail in your mailbox overnight
- Review your bank account regularly
- Set up transaction alerts through your financial institution
- Be cautious of checks connected to job offers, prizes, or urgent requests
- Contact your financial institution quickly if something feels wrong
Check fraud is growing, but knowledge and simple habits can help reduce your risk.
How the Scam Works
- You mail a check to pay a bill.
- Somewhere along the route the check is intercepted.
- The check is then “washed,” meaning the original details are chemically removed and rewritten.
- The altered check clears for a different amount and is made payable to a different person.
- Days later, you notice the discrepancy, but by then, the window for reversing the transaction has passed.
How You Can Protect Yourself
To reduce your risk of falling victim to this scam, we strongly encourage members to stop mailing checks and instead use ACH (Automated Clearing House) payments. ACH is a secure, electronic method of transferring funds directly from your bank account to your credit card provider. Our mobile app and online platform, CU Online, allow you to set up ACH payments directly using the "Pay Bills" feature.
Benefits of ACH Payments
- Secure: No physical check to intercept or alter.
- Fast: Payments typically process within 1–2 business days.
- Reliable: You receive confirmation of payment, and there’s a clear digital trail.
- Convenient: Set up recurring payments so you never miss a due date.
If you need help setting up ACH payments, our team would be happy to assist you. Please contact us or visit your local branch today.
- You’re asked to receive money into your account and send it elsewhere. The money being received can be in the form of checks, ACH or wires.
- You’re offered payment for transferring funds or purchasing gift cards.
- The “job” requires little effort and promises high pay.
- The sender is someone you met online or through social media.
- You are instructed to purchase cryptocurrency and send it elsewhere.
Why Money Mule Scams Are Dangerous
- It’s illegal. Even if you didn’t know the money was stolen, you could face criminal charges.
- It damages your reputation. Your bank accounts may be frozen or closed.
- It supports criminal activity. These scams often fund fraud, trafficking, and other crimes.
How to Stay Safe
- Never agree to move money for someone you don’t know personally.
- Be skeptical of job offers that involve financial transactions.
- Report suspicious activity to Capital Credit Union or local authorities right away.
If you think you may have been targeted or involved in such a scheme, please contact us immediately.
Scammers often claim to be from your financial institution and ask for personal information so they can “make sure your information isn’t compromised.” In reality, anyone who contacts you directly and asks for your information over the phone, via email or social media is likely not authorized to do so. Always err on the side of caution - do not respond and contact us to confirm if the call or message you received was legitimate.
Here are some additional tips from Fraud Analyst Carrie Cofer to help you protect yourself and your family from fraud.
- Pay close attention to all your accounts and transaction history. Review your account information regularly, especially during the holiday season, when you’re likely spending more than usual. Our mobile app, makes monitoring your account quick and easy. If you notice unauthorized transactions or discrepancies, contact us right away.
- Set account alerts. We offer customizable transaction alerts via email or text message through our online platform, CU Online. Setting alerts can help you better manage your account while also giving you peace of mind.
- Go mobile. Add your debit and credit cards to your digital wallet (ex: Apple Pay, Google Pay or Samsung Pay) to take advantage of the latest encryption protection. This way, no matter if you’re shopping in-store or online, your personal information is secure.
- Monitor online activity. Fraud hits people of all ages, so be sure to monitor all online activity. If the website you're using is asking for irrelevant personal information it could be a scam. Parents or guardians could be held liable if their child falls for an online scam.
- Verify site security. Before entering your credit card information, always verify checkout is secure by confirming the URL starts with "https://". This prefix means the site secures data as it passes from the website to the server and keeps it safe from hackers.
- Protect your PIN. Pay attention to your surroundings when using credit and debit cards in public. Shield the keypad anytime you enter your PIN and be on the lookout for skimming devices. If something looks odd on the machine, don’t use it.

Carrie Cofer,
Capital Credit Union
Fraud Analyst
Phone: 701.224.3611
Email Carrie
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